Methods of Payment and Security
We accept the following payment methods:
- American Express
You can also choose to pay with PayPal. This way, you can shop quickly and easily online without having to enter your credit card details on the website. When selecting PayPal as your method of payment at checkout, you will be redirected to the PayPal site to log in or register and review the amount shown before clicking “pay now”. Once this transaction is complete, you will return to https://helen-birch.com/. Your account will be charged once the order is completed. To find out more about paying with PayPal, click here.
To help ensure that your shopping experience is simple and safe and to guarantee the highest level of security in the protection of your personal and payment data, we use Secure Socket Layer (SSL) technology. This encrypts and protects your data and ensures that your information is kept private while in transit between your web browser and our web server.
If you opt for a credit card payment, the total amount of your order is allocated at the time your card is approved, although payment occurs when the order ships. If the amount charged exceeds your credit limit or your bank is unable to authorize the payment for any other reason, your order will be automatically canceled.
In case of a debit card payment, the amount of your order will be deducted from your account at the time your card is approved. A receipt is included with each order.
Possible bank service fees might be charged to the customer. If you are charged transaction fees by your bank, HELEN BIRCH will not be able to refund these charges.
If you experience difficulties paying with your credit card, e.g. if your payment is not accepted, please carefully check if you have filled all the required information correctly:
· card holder
· card number
· card expiration date
· CVV2 or CVC2 card code (indicated on the back of the Bank card
If the payment is declined again, please contact our customer service team who will provide you with more detailed help. You can write to us at e-mail firstname.lastname@example.org or on +1 772 828 0094 Viber/ WhatsApp
The costs of taxes and duties, if any, are borne by the buyer.
In case of payment by bank card, the refund will be made to the card from which the payment was made.