Privacy & Terms
Terms and conditions
The General Terms and Conditions of Online Sale (the “Terms”) govern your use of the website operated by MALKO FASHION LLC through helen-birch.com (the “Website”), including for the sale of HELEN BIRCH products (hereinafter the “Products” or “Product”) to you (hereinafter the “Client”). All Clients wishing to make a purchase from the Website represent and warrant that they are not acting on a commercial basis but rather purchasing the Product as or on behalf of the end consumer, and further represent that they are not a minor. The Terms can change and be subsequently amended by HELEN BIRCH; the respective applicable General Terms and Conditions of Online Sale shall be applied when an order is placed. Therefore, the Client should consult the Terms on a regular basis so the Client is aware of the version applicable when placing orders. By using the Website, you agree to be bound by the Terms as then posted here and on our Website’s Customer Service Terms, which are available at https://helen-birch.com
Information Collection and Use
When you subscribe to our mailing list for either email subscription or postal promotions we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our Products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. By utilizing the Website, you consent to such collection and use of your personal information.
We use an outside credit card processing company to verify your information and bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We will also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our Website, the redemption of special Website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.
Receipt of Products and Return Policy
Sale of customized and made to order items from helen-birch.com follow the Returns & Exchanges policy listed on their specific product pages.
(NON PERSONALLY IDENTIFIABLE)
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.