Privacy & Terms

Terms and conditions

The General Terms and Conditions of Online Sale (the “Terms”) govern your use of the website operated by MALKO FASHION LLC through (the “Website”), including for the sale of HELEN BIRCH products (hereinafter the “Products” or “Product”) to you (hereinafter the “Client”). All Clients wishing to make a purchase from the Website represent and warrant that they are not acting on a commercial basis but rather purchasing the Product as or on behalf of the end consumer, and further represent that they are not a minor. The Terms can change and be subsequently amended by HELEN BIRCH; the respective applicable General Terms and Conditions of Online Sale shall be applied when an order is placed. Therefore, the Client should consult the Terms on a regular basis so the Client is aware of the version applicable when placing orders. By using the Website, you agree to be bound by the Terms as then posted here and on our Website’s Customer Service Terms, which are available at


HELEN BIRCH respects the privacy rights of our online visitors and Clients and recognizes the importance of protecting the information collected about them. This Privacy Policy describes the types of information we collect from you when you visit or order Products or services from this Website and explains what we do with that information. By accessing, browsing or using this Website, you are accepting and consenting to be bound by this Privacy Policy. This Privacy Policy is incorporated by reference into our Website’s Customer Service Terms. Any capitalized terms used in the Privacy Policy but not defined herein shall have the definitions set forth in the Term.

Information Collection and Use

When you subscribe to our mailing list for either email subscription or postal promotions we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our Products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. By utilizing the Website, you consent to such collection and use of your personal information.
We use an outside credit card processing company to verify your information and bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We will also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our Website, the redemption of special Website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.

Receipt of Products and Return Policy

Sale of customized and made to order items from follow the Returns & Exchanges policy listed on their specific product pages.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer our Website, to track users’ movements around our Website and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We may use a third-party tracking service, JavaScript, pixels, or transparent GIF files. Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.


A cookie is a piece of information that is stored on your computer’s hard drive by your web browser, which tracks your movements within web sites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our Website uses cookies to keep track of how often you visit our Website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our Clients benefit. The use of cookies is an industry standard. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as surveys and online shopping, will be limited. While we make every effort to ensure that any personal information we collect from you is kept secure and processed lawfully, the Internet is not a totally secure medium.

Aggregate Information


We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, which is linked from the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contact us at

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